Our team’s capabilities come from long careers at manufacturers, both large and small. They’ve started their own companies, worked for major employers, and led companies across the Southern Tier. Our consultants are business advisors and business professionals, wearing many hats. Over several years they have built great reputations for understanding and meeting the needs of manufacturers, and are dedicated to supporting manufacturing CEOs and their teams in their quest for business growth and organizational transformation.

Carol Miller, Executive Director

Carol Miller

EXECUTIVE DIRECTOR
Certified Lean Six Sigma Black Belt

Carol has extensive knowledge of the Southern Tier’s manufacturing sector and has a proven track record of success. Carol works closely with AMT’s clients, stakeholders, and partners. As the Executive Director, Carol is building on AMT’s past successes and is leading the organization in customizing and expanding its services to better serve the manufacturing community. Carol joined the organization as a Principal Consultant in 2004. She has helped clients achieve millions in impact through the application of Lean Thinking Principles and Manufacturing Operations Excellence. Carol has a B.S. in Industrial Engineering from SUNY Buffalo, and a M.S. in Management of Technology from Polytechnic University. She is a member of the Association for Manufacturing Excellence (AME) and holds various professional and industry certifications.

EXPERTISE: Business Assessments, Strategic & Operational Planning, Continuous Improvement, Project Management, Technology Integration, Benchmarking & Best Practices, Team Building, and Change Management.

607.774.0022
Ext: 316

Tom Enderby

Thomas Enderby

PRINCIPAL CONSULTANT
Certified Lean Six Sigma Master Black Belt
Celemi Apples & Oranges™ certified trainer
Celemi Partner Stock™ certified trainer

Tom has over 30 years experience in the manufacturing sector and has worked in a variety of engineering, managerial and leadership functions. Tom has helped companies achieve millions in savings through the application of Lean and Six Sigma principles. Tom has worked in the automotive, aerospace and food industries and is a certified Lean Six Sigma Master Black Belt. Tom has a B.S. in Industrial Engineering from the Rochester Institute of Technology and a M.S. in Manufacturing Systems Engineering from Walden University. Tom joined AMT in 2019 as a Principal Consultant, and he leads AMT’s Lean Six Sigma Program.

EXPERTISE: Continuous Improvement, Production Management, Project Management, and Change Management.

607.774.0022
Ext: 315

Amanda Jackson

Amanda Jackson

PRINCIPAL CONSULTANT
Lean Six Sigma Black Belt
Celemi Apples & Oranges™ certified trainer
Celemi Partner Stock™ certified trainer
Everything DiSC®

Amanda has more than 18 years of experience in manufacturing serving the automotive, aerospace, and custom capital equipment manufacturing industries. Amanda graduated from Clarkson University with a B.S. in Interdisciplinary Engineering and Management and has held roles in the areas of Quality Management, Manufacturing Engineering, Operations, and Continuous Improvement Leadership. Amanda joined AMT in 2021 and leads AMT’s Industry 4.0 initiative to help manufacturers implement the latest technology and digital services to gain competitiveness.

EXPERTISE: Continuous Improvement, Lean Manufacturing, Project Management, Quality Management, Automation and Technology.

607.774.0022
Ext: 325

Glenn Neu

Glenn Neu

PRINCIPAL CONSULTANT
Lean Six Sigma Green Belt

Glenn has over 35 years in the manufacturing sector and has worked in a variety of operations and management functions, including Quality Management, Engineering, New Business Development, Supply Chain Management and Production Control. Glenn joined AMT in 2018 and works with organizations to develop and implement ISO quality systems, and is a certified AS9100 Lead Auditor, and ISO9001 and ISO 13485 internal auditor. In addition, Glenn provides supervisory training and is certified from the Training Within Industry (TWI) Institute in Job Relations, Job Instruction and Job Methods. Glenn also has a broad understanding of Cybersecurity, Lean, Six Sigma and short run SPC. Glenn attended the University of Wisconsin at Madison where he studied Industrial Engineering and Corning Community College where he studied Computer Science.

EXPERTISE: Project Management, ERP, QMS, AS9100 Lead Auditor Training, ISO9001 and ISO 13485 internal auditor training, and Training Within Industry.

607.774.0022
Ext: 314

Punit Shetty

PRINCIPAL CONSULTANT
Certified Manager of Quality and Organizational Excellence
Certified Lean Six Sigma Black Belt

Punit has 15 plus years of experience working in the United States and in India helping manufacturers with ISO implementation, setting up Quality Management Systems, leading lean and process improvement efforts and managing projects such as ERP implementation, Training, and New Technology deployment. Punit joined the organization as a Principal Consultant in 2023 with a similar goal to serve the local small and medium sized businesses. Punit has a B.E. in Instrumentation Engineering from Mumbai University, and a M.S. in Industrial Engineering from Binghamton University. He is a volunteer member of the American Society for Quality (ASQ) and has served in different board positions within the Binghamton Chapter of ASQ.

EXPERTISE: Continuous Improvement, Project Management (Agile), Lean Manufacturing, Quality Management, Automation and Technology, Train the Trainer, ERP.

Wayne Smith

Wayne Smith

PRINCIPAL CONSULTANT
Certified Practitioner – Myers Briggs Type Indicator, Everything DiSC®, Five Behaviors®
Senior Certified Professional – Society for Human Resource Management
OSHA Authorized General Industry Trainer

Wayne has more than 30 years of manufacturing experience and has worked in a variety of international managerial and leadership functions. Industries include major appliances, food, medical supplies, automotive and packaging. Wayne has a B.S. in Informatics from Indiana University and an M.B.A. from Franklin Pierce University. Wayne joined AMT in 2021 as a Principal Consultant and provides Strategic Planning and Human Resource Services to small to mid-sized manufacturers in the Southern Tier.

EXPERTISE: Strategic Planning, Human Resource Management, Safety/Risk Management, and Leadership Development.

607.774.0022
Ext: 305

Ray Strauss

PRINCIPAL CONSULTANT
NENY Supply Chain
Lean Six Sigma Green Belt

Ray has 33 years of experience in manufacturing with a proven and progressive track record leading businesses of various industries in the Southern Tier. Ray has demonstrated strengths in Product Development, Product Expansion, Operational Excellence and Profitability Expansion. Ray has successfully managed manufacturing operations in the United States, Mexico, South America and Asia and has held full P&L responsibility for up to $100M in annual sales. Ray will be focused on manufacturing supplier development in the region and beyond and will be assisting organizations in the development of capabilities in one of the strongest growing markets of the future. Ray is a graduate of Binghamton University’s Watson School of Engineering with his Bachelor of Science degree in Industrial Technology (Engineering) and a Career Emphasis (Minor) in Business.

EXPERTISE: Targeted manufacturing product development and expansion, business assessment, operational improvements and profitability expansion.

607.774.0022
Ext: 317

Kathy Peacock

Kathy M. Peacock

ACCOUNTING AND OFFICE MANAGER / NOTARY PUBLIC

Kathy has over 35 years of accounting experience, mostly in the non-profit sector. She joined AMT in 1995 and is responsible for handling all of AMT’s finances and reporting. Kathy manages client contracts, tracking & invoicing and monitors AMT goals and state/federal reporting. She is responsible for preparing work papers and interfacing with our outside auditor for our annual financial audit. She also prepares the quarterly board package and presents the financials at the AMT board meetings. She provides support in Lean classes and at trade shows, and helps clients complete their financial reimbursement requests on certain grants. Kathy has a BBA degree in Accounting from St. Bonaventure University, is a Notary Public and belongs to the American Institute of Professional Bookkeepers.

607.774.0022
Ext: 308