Harris Assembly Group

“Working with AMT has helped us bring our management team together and gain employee buy-in at every level to recognize the value of QMS implementation. Their approach has led to measurable improvements in quality, on-time delivery, and customer satisfaction. We have maintained ISO 9001 and AS 9100 certifications with zero nonconformances, earned new quote opportunities from both existing and potential customers, and received consistently positive feedback for our product quality, on time delivery, service, and support.”

— Joanne McVannan, President, Harris Assembly

RESULTS

Harris continues to maintain ISO 9001 and AS 9100 Certification with zero non conformances identified during the registrar audit.

  • Increased and/or retained sales of 20%
  • Increased manufacturing efficiencies 25%
  • Investments amounting to $50,000
  • Very positive feedback for product quality, delivery, customer service, and support based on surveys sent to Harris Customers
  • 100% overall satisfaction with AMT Lead Auditor from the Harris Management Team based on a post-audit survey.

COMPANY

Harris Assembly Group, based in Binghamton, NY, is a contract manufacturer with 37 employees, specializing in cable and harness, mechanical, and electro-mechanical assemblies. Harris serves a diverse range of industries, including aerospace, defense, commercial and industrial, medical, material handling and battery.

Known for their exceptional quality, on – time delivery, customer service and support, Harris maintains a commitment to operational excellence delivering reliable products built to meet the rigorous standards required by the industries it serves.

SITUATION

In preparation for their 2024 ISO 9001 and AS 9100 registrar audit, Harris sought industry expertise to evaluate the effectiveness of their Quality Management System. While their internal systems had already proven to be robust during AMT training, consultations and regular planned internal audits, Harris sought support from AMT to help identify any necessary corrections or potential improvement opportunities to ensure full compliance with the stated requirements ahead of their registrar audit to ensure its success.

SOLUTION

AMT deployed our certified ISO 9001 and AS 9100 Lead Auditor to conduct a comprehensive internal audit at Harris. The auditor worked closely with the entire Management Team of Harris Assembly to assess QMS compliance and performance, identify risks, and evaluate the system’s ability to effectively capture customer feedback.  AMT also provided feedback on Cybersecurity Maturity Model (CMMC) practices and overall system effectiveness, reinforcing Harris Assembly’s commitment to continuous improvement.

AMT remains a valued partner in supporting ongoing quality excellence and audit preparedness with Harris Assembly.